The End of the Safe Harbor. Are You Ready for the Future?

Top_5_smHistorically, legislation in the European Union (EU) has protected its citizens’ personal data, giving them the right to be informed of the existence of any personal data immediately concerning them and the right to modify or delete it if they deem it necessary.…

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2016: Is this the Year to “Go Digital?”

When an industrial giant like GE starts to move all your health data into the cloud using their new Predix cloud offering, you sit up and take notice. It’s clear that “digital” has gone well beyond Facebook and Google+.…

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Drivers for TBM Success in 2016

Top_5_smTechnology Business Management (TBM) is a framework for IT business and financial management that continues to gain mindshare among CFOs, CIOs and IT leaders. Because it enables and supports fact-based decision-making, TBM helps drive down costs, improve services and align IT strategy to overall corporate strategy.…

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How to Determine which Private Exchange is Best for Your Organization: One Company’s Story

ISG-SmartalksChoosing the right private benefits exchange provider involves evaluating a dizzying array of options that vary significantly depending on plan availability, funding methods, employee choice, projected finances, pricing, delivery capabilities, technology and contracting terms. It can be quite a puzzle.…

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What Does the (President) Fox Say? Take a Closer Look at Mexico

It’s not often that one gets to ask a former head of state about the economy and business culture of their own country. So when I had the chance to speak with Former President of Mexico Vicente Fox about his thoughts on the growth of the business services and IT outsourcing industries in Latin America, I jumped at it.…

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The Surprise Behind 2015’s Strong Finish

The fourth quarter of 2015 turned out to be one of the strongest quarters ever in the outsourcing industry – ending a rather lackluster year on a high note – but that’s not the most surprising finding to come out of our 4Q15 Global ISG Outsourcing Index® released yesterday.…

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ISG Helps Airbus Rise above the Turbulence

ISG recently worked with aircraft manufacturer Airbus to help manage the overhaul of its IT system, which after 12 years in a thrice-renewed contract had become difficult to navigate. In order to reduce some of its complexity, Airbus began looking for a new provider, issued a request for proposal (RFP) and enlisted ISG to help steer the business and potential suppliers through the RFP and tendering process.…

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Make the Most of Your RPO Renewal

Top_5_smAs organizations move into the next generation of their recruitment process outsourcing (RPO) relationship, they often have a keen appreciation for the role a well-executed contract can play but are not sure how to steer the process to achieve maximum benefit.…

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Top Ten Sourcing Predictions for 2016

Many people have high expectations for 2016, and I am among them. The European Space Agency and the Russian Federal Space Agency will send an orbiter to Mars, the summer Olympics will take place in Rio de Janeiro, and this year is a Leap Year.…

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The Most Important Questions Companies Should Ask When Considering a Private Benefits Exchange

Though this year promises to bring dramatic change to employer-based healthcare, one thing stays the same: employers are looking to cut costs. Many will continue to adjust healthcare plan design, contribution percentages, deductibles and co-pays as a means to do so.…

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