Moving from the Time and Materials Treadmill to a Managed Service

Top_5_smToday’s enterprises are managing more and more vendor relationships and paying for more and more distinct IT capabilities with distinct commercial contracts. Some projects have traditionally lent themselves to a simple calculation of the hours devoted to the project multiplied by agreed-upon rates, plus the cost of materials.…

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Restructuring Deals Typify a Market in Flux

The global outsourcing market came out of the blocks with a strong start in 2016. According to the 1Q2016 Global ISG Outsourcing Index® released this week, global annual contract value (ACV) was up 20 percent over the first quarter of last year.…

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Julie Fernandez

Removing the Roadblocks to Successful Global Payroll Management

Top_5_smWhy do we see so much interest in consolidating global payroll management but so little success? Creating a unified system for managing payroll is high on the list for most global enterprises today, but implementing it remains a significant challenge.…

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Why all the hype about hyper-converged systems?

Hyper-converged infrastructure and hyper-converged systems (HCS) are hot trends in today’s IT environments. Why does everyone want to get their hands on them?

Hyper-converged infrastructure is a virtual computing infrastructure system that combines data center services in a hardware box.…

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The Outsourcing Industry Has a New Set of Usual (and Small) Suspects

More and more large enterprises are striking deals with smaller IT services providers. And among those enterprise buyers are some pretty happy customers. It ends up that good old-fashioned service and new ideas can go a long way in helping IT achieve business goals.…

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Building a Winning Business Case for HCM SaaS

One constant in today’s Human Resources (HR) organizations is change. Not only is the human component of HR constantly changing—there are always new hires and promotions, new skill requirements, new professional development goals and new reporting protocols—but the larger dynamics of the field are also constantly evolving.…

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How to Support a “Bring Your Own Service” Model in Today’s Changing Workplace

Top_5_smThe traditional workplace is fast giving way to the office-on-the-go, fueled by solutions that tap the potential of social, mobile, cloud and analytics technologies and populated by a workforce that increasingly depends on devices and services that allow them to interact anywhere and at any time.…

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Enterprise DevOps: Should You Try This at Home?

ISG-SmartalksIt’s easy to catch the DevOps bug. Digital evangelists everywhere are claiming it can transform an organization’s ability to deliver software at a pace that matches today’s hungry-for-technology marketplace. And the talk of DevOps at conferences and IT forums is alluring.…

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The Bright Line Test for a Digital Transformation Bid

Top_5_smDigital transformation is the kind of radical change that happens when an enterprise taps the potential of emerging technologies to reinvent its business, enhance customer relationships, redefine the user experience, better manage supply and demand, or introduce new products or services.…

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ISG Acquires Experton Group, Experts on Digital Transformation

Digital Transformation is a term that knows no boundaries. There isn’t a process, a system or a relationship that can’t be made better, more efficient, more automated or more connected through the use of digital technology. Beyond creating this digital fabric for existing businesses, there is a whole world of opportunity for those who can leverage technology to create entirely new businesses or disrupt entire industries.…

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