Another Human Resource Consultancy Places Its Bet on Workday

When the human resource consulting giant Mercer announced its planned acquisition of Jeitosa earlier this week, it joined two other HR consulting powerhouses, Aon Hewitt and Towers Watson, in offering Workday deployment services as part of its broader HR technology and transformation offerings. Buck Consulting, and its parent, Xerox, remain “platform agnostic” and are not currently planning to add human capital management (HCM) deployment services to their direct mix but will continue to leverage system integration partners.

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Practicing Relevance: The CIO as Business Partner

Top_5In the past, a CIO was expected to be a technical expert who reactively provided services to business customers. In today’s world, CIOs are required to deliver business value by leveraging technology as an enabler.

Here are the ISG Top 5 suggestions for helping CIOs shift their role from order-taker to business partner.…

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Lessons from HR Tech 2014: How to Engage HR with Data Analytics

This year’s Human Resource (HR) Technology conference was jam-packed with more than 300 exhibitors and 60 breakout sessions. Almost every general session focused on data: collecting data through social media, integrating data across the enterprise, data-driven decision-making, big data, data analytics, predictive data analytics, and on and on. For HR professionals, these are exciting and daunting developments.…

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John Keppel

Weak 3Q Won’t Stop 2014 from Being One of the Best Ever for Global Outsourcing Industry

Don’t let the third quarter fool you. The temporary dip in outsourcing action over the last three months won’t derail what we see as one of the strongest years on record for the industry.

Data from the ISG Outsourcing Index confirmed our forecast: the above-normal production in the first half of the year wasn’t sustained in the third quarter.…

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Takeaways from the HP Breakup

Top_5HP announced last week that it will split into two publicly traded companies by November 2015: Hewlett-Packard Enterprise and HP Inc.

According to the HP press release, Hewlett-Packard Enterprise will be “defining the next generation of technology infrastructure, software and services for the New Style of IT.” This company will be the HP Enterprise Services division, which acquired Electronic Data Systems in 2008, plus its server, storage and software business and, most importantly, its cloud infrastructure services.…

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Designing a Succession Plan for IT Outsourcing

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Before deciding to outsource their information technology (IT) services, companies often work to achieve their key technology goals – including developing a strong IT strategy and architecture, forming sound IT business relationships and optimizing functions – by nurturing their own talent. They groom their technology leadership through professional development and advancing their IT professionals to increasingly senior positions across the IT landscape to broaden and deepen their IT-domain expertise.…

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Stanton Jones

Disruptor Discussion: Gravitant CEO Mohammed Farooq on the Future of IT-as-a-Service

It’s no secret that shadow IT has been turbo-charged by public cloud providers like Amazon Web Services, Microsoft Azure, Google Cloud Platform and SoftLayer. However, shadow IT does not just blow up swim-lanes inside companies that keep their systems in-house; it’s rampant within the outsourcing customer ecosystem as well.

So, what happens when you have a mountain of low-friction, highly elastic computing supply mixed with a significant levels of ITO outsourcing spend up for renewal?…

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Stanton Jones

Sourcing Disruption: Analytics, Automation and Cloud

“The future is already here. It’s just not very evenly distributed.”

Science fiction writer and futurist William Gibson said that way back in 2003 — quite a prescient statement given that today, for the first time in history, the gap between productivity and employment is widening.

Why is this happening?

Pundits suggest it’s policy-related (either too much if you’re on one side of the aisle, or too little if you’re on the other).…

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Bridging the Savings Gap between Finance and Procurement

This post was authored by: Ian Cotter, Guest Contributor, and Shahid Batty, ISG

Regardless of company or industry, delivering cost savings is and will remain a primary objective of procurement departments. Companies now spend up to 70% of revenue with external vendors, as the trend toward outsourcing non-core spend categories of the business to third-party specialists continues.…

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Considerations for Moving Workloads to the Cloud

Top_5In reality, some applications are a great fit for the cloud and some are not. Moving workloads to the cloud requires some forethought, and charging ahead with little planning or analysis leads to reduced benefits. Here are the ISG Top 5 considerations to keep in mind:

1. Model the resource requirements of each application.…

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