Skillsoft Moves beyond Learning with the Acquisition of SumTotal

Last week, Skillsoft Limited (“Skillsoft”) a leading learning content development and delivery organization, announced its subsidiary, Skillsoft Corporation, had entered an agreement to acquire learning, talent and workforce management software company SumTotal Systems, LLC.  Skillsoft has had a long history of acquisitions in the learning space as a way to broaden content, accelerate market growth and expand reach. …

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Ways Developers Can Improve Your Cloud Infrastructure Decisions

Top_5Organizations seeking Infrastructure-as-a-Service (IaaS) often assign in-house infrastructure experts to assume responsibility for the selection process. Since the “I” in IaaS stands for “infrastructure,” that makes sense – to a point. But other stakeholders have important input to offer and should not be neglected. One such group is developers. The decision to move to cloud is essentially an application-oriented one.…

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Stanton Jones

Public Cloud Procurement: Think Software, not Services

When you use public cloud services, is it outsourcing? As with most answers, it depends.

As has been well documented, outsourcing today is primarily focused on shifting responsibility for existing processes to a provider at a lower cost and improving quality. There are, of course, transformational transactions happening, but by in large, outsourcing is focused on transitioning to a lower-cost delivery model.…

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Upping the Stakes in RPO

Businesses and Recruitment Process Outsourcing (RPO) providers alike are increasingly focused on talent acquisition metrics as the pressure grows to more effectively link talent acquisition results to business outcomes.

Currently the market seems to be fairly evenly divided between 3 groups:

  • Those embracing talent metrics and actively working on internal initiatives or partnering with RPO providers to move to a more strategic measurement strategy.
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IT/Business Cost Transparency – an Emerging Imperative

The idea of IT cost transparency has been a longstanding – if elusive – priority for CIOs.  In the context of enterprise IT operations, “transparency” can be defined as insight into how business usage impacts IT costs and, more specifically, what IT resources are being used by particular business practices.

Today, we see the need for complete cost transparency and business alignment entering a critical phase as businesses struggle with decisions on labor automation, analytics and cloud computing.…

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A Changing Marketplace – Are We Walking the Walk?

Few would argue that today’s sourcing market is undergoing dramatic change.  Over the past 24 months, the trend we’ve experienced towards higher volumes of smaller deals with shorter contract terms reflects a fundamental shift in how buyers procure managed services.  Best-of-breed multi-sourcing has become standard practice, as clients seek increasingly specialized providers to fit specific needs.…

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Service Provider Keys to Success in a Changing Marketplace

Top_5In today’s dynamic sourcing marketplace, higher volumes of smaller deals with shorter contract terms mean clients have a larger pool of specialized providers to select from. Providers, meanwhile, have a wider range of opportunities to pursue but face the challenge of articulating their value proposition in a crowded and noisy space and risk spreading themselves too thin by chasing too many deals.…

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Don’t Assume Benefits Providers are the Same

As the benefits administration market has matured, the major players have collectively adopted and standardized a wide range of innovations and best practices.   For example, responsive web design – once an important  differentiator – is now fairly generic.  In this environment, service providers find it increasingly challenging to stand out from the competition. …

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How to Manage Network Complexity

Top_5Until now, telecommunications services have been largely viewed as a commodity service, but today’s telecom and network environments are far more complex. Traditional voice and data operations have evolved rapidly into intricate networks that must deliver ubiquitous connectivity, support mobility integration, enable internal and external collaboration and multiple forms of conferencing, all while ensuring data security and integrity.…

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John Keppel

Smaller Deals Drive a Record Quarter for the Industry

Activity in the global outsourcing industry for the previous three months reached its highest level ever in a second quarter, producing record contract values for the period and contributing to the one of the strongest first halves ever. ISG data shows that growth was broad-based across regions, domains and industry sectors.…

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