Microsoft, in recent years, has transformed itself from a software publisher to a software-as-a-service (SaaS) provider, leaving its enterprise customers uncertain about product licensing and the company’s commercial sales model.
A U.S.-based manufacturer with offices in more than 20 countries receives cutting-edge training for its employees on new enterprise-level software and the streamlined processes to go with that software.
In-flight entertainment has transformed significantly over the past few decades – from hard disks and displays integrated into individual seatbacks to the latest bring-your-own-device (BYOD) options supported by in-flight connectivity.
The ISG Star of Excellence Awards™, launched in October 2018, are given annually to the technology and service providers with the highest customer experience scores in the areas of innovation, collaboration, solution design and execution.
This three-part recorded mini-webinar series – HR Technology and the Future Workplace – provides insights through short, pre-recorded webinars on emerging technologies and best practices before, during and after deployment.
Recent ISG research among robotic process automation (RPA) users in the DACH region reveals that companies aim to increase the number of processes they are automating by nearly 50 percent over the next two years.