Let’s say you’re a talented and ambitious young IT professional. Late one Friday afternoon, the VP of sales corners you in the hallway and says his laptop has crashed, just as he was finishing a presentation for a Monday morning meeting with a new customer.
Do you:
A: drop everything and restore the document, even if it means calling in colleagues and working over the weekend.…
The FT’s Connected Business series of podcasts examines how business leaders can use IT to improve performance and exploit new opportunities for growth. In the latest podcast, the FT’s Stephen Pritchard talks to Duncan Aitchison, Partner & President, TPI, EMEA about the latest outsourcing trends both globally and in EMEA and examines some of the underlying factors that are influencing companies and decision making today.…
by Ian Watt, Director, TPI
Issuing a request for proposal (RFP) and selecting a service provider partner is a big deal, especially for services that can materially affect the way — or even whether — you do business. You want the investment in time and focus to be worthwhile, resulting in the right services with the right partner at the right price.…
Something is changing in the outsourcing universe. We suddenly see companies that have never outsourced before becoming deeply engaged in multiple concurrent outsourcing transactions. It is happening because these companies have an imperative to transform their organizations “overnight.”
So they are undertaking these transformations by outsourcing functions such as information systems, transaction processing, Finance & Accounting and Human Resources — all within a very few months of each other.…
By Kimberly Fey, Director, Sourcing Industry Relations
Earlier this week, iGATE Corporation (NASDAQ:IGTE) announced that it has entered into definitive agreements to acquire 63% of the outstanding shares of Patni Computer Systems Ltd. (NSE: PATNI). The transaction is valued at US$1.22 billion. The combined entity will have close to $1 billion in annual revenue and more than 24,000 employees.…
By Scott Furlong, Partner, TPI
Sourcing manufacturing from China is very commonplace today and has been a solid sourcing alternative for a number of years. Sourcing services (IT, Finance & Accounting, etc.) from China is a much more recent trend that is picking up momentum very quickly. This summer, the Chinese central government hosted a sourcing summit in Hangzhou that attracted hundreds of interested clients and service providers.
While participants learned a great deal over four days, we noted these TPI Top 5 myths about services sourcing from China that should be debunked:
1. “China is an embryonic, less mature delivery location for services.” China is home to more than 9,000 service providers delivering services from Chinese delivery centers.…
by Tom Olsen, Director, TPI
The increasing pressure of corporate responsibility — combined with the fact that the global information technology (IT) industry is on par with the aviation industry in terms of global carbon dioxide (CO2) emissions — is driving companies to look for ways to reduce their carbon footprint.…
by Rainer Blütling, Senior Advisor, TPI
The outsourcing business is primarily a ‘relationship’ business. Building agile and successful relationships with service providers is crucial if an organisation is to stand any chance of successfully realising the business benefits promised by their outsourcing arrangements.
Even the world’s best and most detailed contracts will not be able to describe all the responsibilities or foresee all of the future changes throughout the life of the contract.…
By Sean O’Sullivan, Director, TPI
The finance reform bill currently awaiting final action by the U.S. has been delayed for a number of reasons and has seen significant change during debate this summer, including the removal of a proposed US$19 billion tax on banks. Overall, the legislation would overhaul U.S.…
Earlier this month, TPI Momentum published the second annual Market Trends & Insights Vertical Industries Report, a comprehensive look at outsourcing activity in 27 major sectors of the economy. Designed with service providers and market watchers in mind, this report combines data on outsourcing activity among the Forbes® Global 2000 (G2000) largest public companies with commentary from TPI’s expert advisors on the specific factors that are influencing decision-making in each industry.…
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