The Risk of Standing Still: Why Finance Needs the Cloud to Move Ahead

Technology has served as a catalyst for new business opportunities in many industries, but even in the most tech-savvy companies, the Finance organization often lags behind the rest of the enterprise when it comes to speed of adoption. As a result, Finance often finds itself struggling to keep up, as the gap widens between what it knows must be done and its determination to do it.…

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Creating an Agile Procurement Organization with Data and Analytics

In many ways, changing how business is done is already a fait accompli. Leading innovators have leveraged emerging technologies to dramatically change their business models and how they interact with their customers. Digital transformation is well advanced, and the same disruptive technologies that are driving this change are shifting the role and mission of the Chief Procurement Officer (CPO) as well.…

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The Key to Successful Sourcing is Not Service Provider Size but Collaboration

We can no longer assume that today’s IT sourcing transactions are awarded primarily to tier-one providers as they so often have been in the past. The provider playing field has broadened dramatically over the past few years, and enterprises are increasingly committed to finding a solution that best fits their needs, even if it comes from a smaller, nimbler niche provider with whom they’ve never worked.…

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Technology Business Management: A Layman’s Approach

IT and Finance leaders who are adopting or practicing the discipline of Technology Business Management (TBM) to manage their IT investments should be thinking first and foremost in terms of the TBM Taxonomy*. The primary goal of the TBM Taxonomy—in its simplest form—is to align IT financial data with IT operational data to achieve cost transparency into IT spending.…

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Banking and Fintech: What is the Right Fit?

Top_5_smAs banks embrace digital transformation, they are being forced to wholly reconstruct their products and services. The emergence of finance technology, otherwise known as fintech, and the proliferation of alternative financial services models are disrupting the way the banking, payments and insurance sectors have traditionally done business.…

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How to Design Service Levels for Cloud Services

Co-authored by Jerry Lawson

Sourcing experts are well versed in how to establish service levels and the associated service level credits within a managed services contract. At least they used to be.

Recently, cloud-based software-as-a-service (SaaS) offerings have come to market and radically changed the way companies purchase services.…

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Dealing with Multiple Service Providers: A Necessary Evil

Leveraging today’s emerging technologies for operating efficiency and growth is likely one of your top priorities, but figuring out how to integrate and manage multiple service providers and partners may not be.

The fact is, effective service integration is the linchpin in your digital business transformation and the key to long-term business success.…

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Closing the Loop with Enterprise Performance Management

As data and analytics become more commonplace, Chief Financial Officers (CFOs) are being asked questions that go far beyond financial performance and get to the organizational drivers beneath those traditional metrics. Their analyses are expected to be timely enough and of high enough quality that they can be used to direct the course for growth within the organization.…

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Disproving the Biggest Myths about Robotics

Despite the increasingly widespread adoption of automation technology, many decision-makers still fall victim to a set of stubborn myths about how these technologies work. Robotic Process Automation (RPA) is a significant component of the digital journey, and failing to understand its potential can derail an automation program before it begins.…

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Why Offshoring Doesn’t Matter

Calculating the perfect offshoring-onshoring ratio was once an important factor in the decision to outsource. But, as companies increasingly deploy automation to carry out the rote and repeatable processes involved in delivering IT services, the geography question is falling off the map.…

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