contact us

June 13-14, 2017 
Millennium Mayfair Hotel
44 Grosvenor Square
London, UK


Leaders in every industry face a dizzying array of new digital opportunities. But few signposts exist to guide them. How do large, traditional companies take advantage of fast-moving digital innovations?

Find out how to tap emerging technologies to transform your enterprise, unleash new value chains and realize new customer opportunities. Find out what's next and what's beyond next.


June 13, 2017

3:00 - 6:00 pm Registration
6:00 - 8:00 pm Welcome Reception and Dinner

June 14, 2017

8:00 - 9:00 am Continental Breakfast
9:00 - 9:30 am ISG Keynote: The Digital Journey — Keys to Success
Bill McNee, Partner, ISG Research

When enterprises embark on the digital journey, they have the opportunity to fundamentally rethink the customer experience, create new digital or hybrid products and services and develop agile and responsive supply chains and business models. As enterprises create new ways of engaging with their customers and tap new revenue streams, entire industries are being turned on their heads. The keynote presentation will:

  • Discuss findings from ISG's latest C-level research
  • Identify key investment opportunities in cloud, IoT, security, and automation
  • Share first-person insight into the initiatives, strategies and challenges of leading-edge business and IT leaders on the digital journey
9:30 - 10:00 am Driving the Digital Transformation: ISG Executive Insights
Owen Wheatley, Partner, ISG

By the end of 2017, enterprises will need to think of Digital Business not as a separate IT initiative but as a broad vision for the entire enterprise. This will require a complete redesign of the enterprise IT operating model. Enterprises will extract business value through their digital fabric, by connecting with customers, suppliers, partners and employees in a whole new way. In this three-part session, we will discuss insights from an ISG Analyst, hear from industry leaders driving their own digital transformation and explore the facts of a real-world case study.
10:00 - 10:30 am Driving the Digital Transformation: Customer Panel
Moderator: Prashant Kelker, Partner, ISG
10:30 - 11:00 am Driving the Digital Transformation: Featured Presentation
11:00 - 11:15 am Networking Break
11:15 - 11:45 am Securing the Digital Universe: ISG Executive Insights
Jim Hurley, Director, ISG

The digital universe of the not-so-distant future leverages IoT sensors, information from anywhere at any time, virtual organizations and the digitization of the physical world. The potential for data analytics is nearly limitless. But today's approaches to security, privacy and compliance are built for yesterday's analog world. In this three-part session, we will peek into the future of security with insights by an ISG Analyst, hear the stories of industry leaders and explore some of today's most pressing questions: What is the foundation for a secure environment in the new digital universe? How do we build it?
11:45 - 12:15 pm Securing the Digital Universe: Customer Panel
Moderator: Harald Wolf, Director, ISG
12:15 - 12:45 pm Securing the Digital Universe: Featured Presentation
12:45 - 1:30 pm Lunch
1:30 - 2:00 pm The IT Skills Gap: ISG Executive Insights
Johanna von Geyr, Partner, ISG

If the IT skills gap continues to widen through 2017 — particularly in areas related to IT security, cloud, AI and data analytics and management — it will threaten to impede the jump to digital. This session will explore ways of offsetting these shortages, including outsourcing, improved skills training and greater deployment of digital labour.
2:00 - 2:30 pm The IT Skills Gap: Customer Panel
Moderator: Simon Durbin, Director, ISG
2:30 - 3:00 pm The IT Skills Gap: Featured Presentation
3:00 - 3:15 pm Networking Break
3:15 - 3:45 pm Automation and Digital Labor: ISG Executive Insights
Barry Matthews, Partner, ISG

Digital labor and the automation of the human workforce will have a profound impact on enterprises over the next several years. Entire operating models — including people, process, technology, governance and culture — will be reshaped as work carried out by humans is increasingly augmented by software-based virtual agents. We’ll examine how some organizations are using an Agile approach to introduce digital labor — using sprints, backlogs and story points to estimate and realize better outcomes. And we’ll explore how digital labor that includes software capabilities well beyond robots is unlocking the possibilities of Digital Business.
3:45 - 4:15 pm Automation and Digital Labor : Customer Panel
Moderator: Paul Hardy, Partner, ISG
4:15 - 4:45 pm Automation and Digital Labor: Featured Presentation
4:45 - 5:30 pm Emerging and Disruptive Technologies Showcase
Alex Bakker, Research Director, Prashant Kelker, Partner, Paul Donaldson, Director, ISG

What’s next and what’s beyond next? In this interactive “show and tell” we will demonstrate emerging technologies - including blockchain, drones, augmented reality, 3D printing, intelligent networks and the new cloud - and discuss the impact to business operations and humans, the challenges to making them a reality and the risk to speed of deployment.
5:30 - 6:30 pm Closing Reception


Interested in sponsoring Digital Business Summit? Download the sponsorship prospectus here.


“Good mixture of theory, practical experience and research topics.”

“Excellent mixture of general trends and deep insights.”

“The good mix of production industry and service industry provided a wealth of new ideas.”

“Interesting presentations on the topics that are discussed in my organization, too.”

Who Should Attend

  • Senior IT Leadership (CIO / CTO)

  • Senior Business Strategists

  • Senior Marketing and Product Marketing Leaders

  • Senior Finance Leaders

  • Business and IT Risk Management

  • Corporate and Line of Business Leaders

Digital Business Thought Leaders and Speakers

Bill McNee


Prashant Kelker


Jim Hurley


Alex Bakker

Research Director

Simon Durbin


Paul Hardy


Johanna von Geyr


Owen Wheatley


Harald Wolf


Barry Matthews


Mark Davison




Millennium London Mayfair

44 Grosvenor Square
Mayfair, London W1K 2HP
Tel: +44 (0) 20 7629 9400

Click here to view the Hotel website.

Click here to view the Hotel location.

A limited number of rooms are available until 11 May at a rate of £215 single, £225 double + VAT including breakfast.

To reserve your room, please contact the hotel’s Reservations Department directly on 0207 629 9400 and quote the reference ISG_140617.