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Stanton Jones

Disruptor Discussion: Gravitant CEO Mohammed Farooq on the Future of IT-as-a-Service

It’s no secret that shadow IT has been turbo-charged by public cloud providers like Amazon Web Services, Microsoft Azure, Google Cloud Platform and SoftLayer. However, shadow IT does not just blow up swim-lanes inside companies that keep their systems in-house; it’s rampant within the outsourcing customer ecosystem as well.

So, what happens when you have a mountain of low-friction, highly elastic computing supply mixed with a significant levels of ITO outsourcing spend up for renewal?…

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Stanton Jones

Sourcing Disruption: Analytics, Automation and Cloud

“The future is already here. It’s just not very evenly distributed.”

Science fiction writer and futurist William Gibson said that way back in 2003 — quite a prescient statement given that today, for the first time in history, the gap between productivity and employment is widening.

Why is this happening?

Pundits suggest it’s policy-related (either too much if you’re on one side of the aisle, or too little if you’re on the other).…

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Considerations for Moving Workloads to the Cloud

Top_5In reality, some applications are a great fit for the cloud and some are not. Moving workloads to the cloud requires some forethought, and charging ahead with little planning or analysis leads to reduced benefits. Here are the ISG Top 5 considerations to keep in mind:

1. Model the resource requirements of each application.…

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Stanton Jones

Public Cloud Procurement: Think Software, not Services

When you use public cloud services, is it outsourcing? As with most answers, it depends.

As has been well documented, outsourcing today is primarily focused on shifting responsibility for existing processes to a provider at a lower cost and improving quality. There are, of course, transformational transactions happening, but by in large, outsourcing is focused on transitioning to a lower-cost delivery model.…

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Stanton Jones

Moving from Outsourcing to the Public Cloud? Prepare for More Insourcing

The number of cloud inquiries from outsourcing clients continues to grow quickly. Many clients want to know how they can cut costs, reduce deployment time or tap into new capabilities that they struggle to implement with their traditional on-premises platforms. As expected, many of these inquiries focus on brand-name public cloud players like Amazon Web Services, Workday and Microsoft Online Services.…

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Stanton Jones

SaaS Financials: Top 3 Roadblocks to Adoption [Video]

As we’ve discussed before, demand for software-as-a-service is surging. Enterprise SaaS providers are increasing revenues by double digits and are making significant inroads into large organizations, while simultaneously taking market share from their on-premises competitors.

However, the financial aspects of buying SaaS differ substantially from both on-premises software and outsourcing services, and in many ways, run contrary to the original promise of cloud.…

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Stanton Jones

Digital Transformation: Let Moore’s Law Work Its Magic

In case you didn’t notice, about 18 months ago a shift occurred. If you bought services that have social streams, mobile apps or embedded analytics, or are delivered via the cloud, you “digitally transformed” your company. Digital transformation as an industry meme is nearly omnipresent. Transformation, driven by sensors, autonomics and, of course, social, mobile, analytics and cloud is the new way business gets done.…

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Selecting and Contracting for HR Software and Systems Integrator Services

Top_5New ISG research suggests that human resource (HR) enterprise buyers are increasingly focused on selecting and contracting for human capital management (HCM) software-as-a-service (SaaS) solutions. The expanding marketplace pits Workday against Oracle HCM Cloud and SuccessFactors and Ultimate against Ceridian DayForce and ADP Vantage, presenting a wide range of options for buyers.…

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Stanton Jones

The Enterprise and SaaS: A Mismatch Made in Heaven

Enterprise demand for SaaS is surging. Providers are building, acquiring and partnering on SaaS platforms at a breakneck pace. What happens when they meet?

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Stanton Jones

Disruptor Discussion: Chuck Simmons on NetSuite’s Mega-Growth and the Future of BPaaS

I’m very fortunate in my role at ISG because I get to spend time developing relationships with firms that are shaking up the traditional sourcing business — companies that look at the services business in new and creative ways (which usually involves really cool software).

NetSuite is one of those firms.…

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