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Transforming Business in the Cloud

More and more enterprises and governments are taking a “cloud-first” approach to their business applications, beginning to fully embrace the cloud as a means to improve flexibility and reduce costs. According to multiple industry reports, enterprises are expected to move more than 40 percent of their applications to a cloud delivery model in the next five years.…

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Stanton Jones

Out-tasking: Slicing the ITO pie one service at a time

Out-tasking services are increasingly eating away at the $110 billion outsourcing pie. However, these services are not necessarily pure-play cloud platforms — in many cases, they’re a combination of the best of both worlds.

Infrastructure-as-a-Service, Software-as-a-Service, Database-as-a-Service, Desktop-as-a-Service and — wait for it — Innovation-as-a-Service (Digital-Transformation-as-a-Service is still in beta). The industry is flooded with new per-employee and per-gigabyte offerings from traditional providers and a wave of new pure-play entrants.…

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Stanton Jones

Ready to embrace Everything-as-a-Service? Prepare to assume more risk

As-a-Service offerings are exploding in the enterprise, unleashing an unprecedented wave of consumer-friendly applications and services. However, buyers of these services are often surprised that it is them, not the provider that assumes the risk for success.

It’s a common occurrence today: a SaaS provider wows a business unit with its comprehensive features, embedded analytics and native iOS and Android apps.…

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ISG Harnesses the Potential of Technology Business Management

For an event only in its second year, the recent Technology Business Management (TBM) Conference in Miami was eagerly anticipated by a Who’s Who of the C-Suite. Almost half of the more than 700 attendees were CFOs, CIOs or Senior Finance VPs from major, blue-chip companies who came for the express purpose of discussing the potential of TBM, an emerging discipline for managing the business of IT and extracting maximum value from IT investments.…

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Stanton Jones

Disruptor Discussion: Gravitant CEO Mohammed Farooq on the Future of IT-as-a-Service

It’s no secret that shadow IT has been turbo-charged by public cloud providers like Amazon Web Services, Microsoft Azure, Google Cloud Platform and SoftLayer. However, shadow IT does not just blow up swim-lanes inside companies that keep their systems in-house; it’s rampant within the outsourcing customer ecosystem as well.

So, what happens when you have a mountain of low-friction, highly elastic computing supply mixed with a significant levels of ITO outsourcing spend up for renewal?…

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Stanton Jones

Sourcing Disruption: Analytics, Automation and Cloud

“The future is already here. It’s just not very evenly distributed.”

Science fiction writer and futurist William Gibson said that way back in 2003 — quite a prescient statement given that today, for the first time in history, the gap between productivity and employment is widening.

Why is this happening?

Pundits suggest it’s policy-related (either too much if you’re on one side of the aisle, or too little if you’re on the other).…

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Considerations for Moving Workloads to the Cloud

Top_5In reality, some applications are a great fit for the cloud and some are not. Moving workloads to the cloud requires some forethought, and charging ahead with little planning or analysis leads to reduced benefits. Here are the ISG Top 5 considerations to keep in mind:

1. Model the resource requirements of each application.…

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Stanton Jones

Public Cloud Procurement: Think Software, not Services

When you use public cloud services, is it outsourcing? As with most answers, it depends.

As has been well documented, outsourcing today is primarily focused on shifting responsibility for existing processes to a provider at a lower cost and improving quality. There are, of course, transformational transactions happening, but by in large, outsourcing is focused on transitioning to a lower-cost delivery model.…

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Stanton Jones

Moving from Outsourcing to the Public Cloud? Prepare for More Insourcing

The number of cloud inquiries from outsourcing clients continues to grow quickly. Many clients want to know how they can cut costs, reduce deployment time or tap into new capabilities that they struggle to implement with their traditional on-premises platforms. As expected, many of these inquiries focus on brand-name public cloud players like Amazon Web Services, Workday and Microsoft Online Services.…

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Stanton Jones

SaaS Financials: Top 3 Roadblocks to Adoption [Video]

As we’ve discussed before, demand for software-as-a-service is surging. Enterprise SaaS providers are increasing revenues by double digits and are making significant inroads into large organizations, while simultaneously taking market share from their on-premises competitors.

However, the financial aspects of buying SaaS differ substantially from both on-premises software and outsourcing services, and in many ways, run contrary to the original promise of cloud.…

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