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The Times are (Rapidly) Changing

Back in 2012, when discussing an early-days RPA implementation I was leading at O2  in a side track of an annual BPM Automation event, I encountered a lot of raised eyebrows followed by mutterings of screen scrape and “this will never take off” grumblings.…

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Don’t Overlook the Risk Posed by Robots

Since bursting on the scene, Robotic Process Automation (RPA) tools have developed a well-earned reputation for ease of implementation; they are configured by subject matter experts and don’t require complex programming skills, they reside on local servers and they typically don’t require a great deal of IT support.…

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