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Effective Vendor Oversight: A Fundamental Element of Drug Development

ISG-SmartalksOf all the potential drugs being developed today, it’s likely no more than five percent will make it to market. On top of this high failure rate, complex protocols and stringent regulatory requirements—while necessary to ensure safety and efficacy—have greatly increased the burden of process, documentation and data collection.…

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How Digital is Changing Application Management Services

Top_5_smApplications are at the heart of digital transformation. The growth of cloud computing and the rapid adoption of As-a-Service solutions are changing the way enterprises deliver products and services to their customers. Because of the increased appeal of Software-as-a-Service (SaaS) offerings, especially in the service of core enterprise applications, money spent in shadow IT across industries is increasing more than 60 percent a year.…

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Building a Better Business Case: Insights from Ferguson Enterprises

ISG-SmartalksOrganizations like ours certainly understand and appreciate the promise of new HR technology. We already depend on good data, and we value tools that can help us improve and leverage that data to help us take advantage of best practices for recruiting, engaging and managing a global workforce efficiently.…

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Ferguson Enterprises Builds a Case for Better Human Capital Management

This blog was co-authored by Mark Bray, Principal Consultant.

ISG-SmartalksThe pace of change is accelerating. With a shifting workforce, mergers and acquisitions at all-time highs, and continued growth into new geographies, today’s businesses require agility and speed. For HR leaders, trying to stay ahead of organizational change with outdated and poorly integrated systems is like trying to ride your bicycle to the moon—you can work up a sweat, but you aren’t going to get there.…

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Enterprise DevOps: Should You Try This at Home?

ISG-SmartalksIt’s easy to catch the DevOps bug. Digital evangelists everywhere are claiming it can transform an organization’s ability to deliver software at a pace that matches today’s hungry-for-technology marketplace. And the talk of DevOps at conferences and IT forums is alluring.…

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How to Determine which Private Exchange is Best for Your Organization: One Company’s Story

ISG-SmartalksChoosing the right private benefits exchange provider involves evaluating a dizzying array of options that vary significantly depending on plan availability, funding methods, employee choice, projected finances, pricing, delivery capabilities, technology and contracting terms. It can be quite a puzzle.…

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TBM and Cloud: Validating the Data Downpour

ISG-Smartalks

Enterprises have more data now than ever before. And the volume continues to increase exponentially, fueled by growing digital business capabilities and the Internet of Things. Naturally, this leads to concerns about data quality. Enterprises need to know who owns the data.…

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Mastering Complexity in Your As-a-Service Future

ISG-SmartalksToday’s IT services industry is a veritable bumper car arena crowded with new technology and cloud-based services. The rules have not been posted, and the way forward is difficult to imagine. CIOs, whose stewardship of these products and services has an increasingly profound effect on the business, find themselves in the disorienting position of wanting to take full advantage of the opportunities presented by automation, the cloud and analytics, but often don’t have a complete picture of which offerings and providers are the best choices for their organization, or how to operationalize those new delivery models within their own environment.…

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The Promise of Advanced Automation

ISG-SmartalksWhen we talk about automation in the workplace and the potential for its adoption to accelerate and impact our daily lives, we often envision a future very different from the world we live in now. Will we have flying cars in our lifetime?…

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Think Like “The Jetsons”

ISG-SmartalksLast week, ISG was delighted to host a record number of guests at our annual Sourcing Industry Conference, many of whom said they were attending largely to learn about the emerging trends for the global services industry at this critical moment in time.…

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